8 ph Privacy Policy – Your Data, Handled with Care

When you register for an account on 8 ph, we collect basic personal information including your full name, date of birth, email address, and mobile number. We also collect your preferred payment details — such as your e-wallet account name or bank account information — solely for the purpose of processing deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication to assist with follow-up queries. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable regulations. All information collected is limited to what is genuinely necessary to operate your account and deliver our services to you as a Philippines-based player. You may be asked to provide additional documentation if our compliance team needs to verify your identity or the source of funds for large transactions.

The personal information you provide is used primarily to create and manage your 8 ph account, process your financial transactions, and deliver the gaming services you have requested. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and we may occasionally send you information about promotions available on the Promotion page, which you can opt out of at any time. Your technical and session data helps us detect unusual activity, prevent fraud, and ensure that the platform remains secure for all members across the Philippines. We may use aggregated, anonymised data to analyse platform performance and improve our games and features, but this data cannot be used to identify you individually. We do not use your personal information to make automated decisions that would significantly affect your account without human review. Your data is never used for purposes beyond those described in this policy without your explicit consent. If we need to use your information for a new purpose, we will notify you and, where required, seek your agreement before proceeding.

8 ph does not sell, rent, or trade your personal information to any third party under any circumstances. We may share your data with carefully selected service providers who assist us in operating the platform — including payment processors, identity verification partners, and cloud hosting providers — but only to the extent necessary for them to perform their specific function. All third-party partners are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than the service they provide to us. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your information; in such cases, we will comply with the legal obligation while taking reasonable steps to protect your interests. If 8 ph undergoes a business restructuring or ownership change, your data may be transferred as part of that process, and you will be notified in advance. We do not share your information with advertisers or marketing networks. Any disclosure of your data beyond what is described here will only occur with your prior written consent.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 8 ph platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to your personal data within our organisation is restricted to staff members who genuinely need it to perform their job functions, and all such staff are trained in data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that poses a risk to your rights or interests, we will notify you and the relevant authorities as required by applicable law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 8 ph account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately through the details on the FAQ page.

As a member of 8 ph, you have the right to access the personal information we hold about you and to request a copy of that data at any time. If any of your information is inaccurate or out of date, you may request that we correct it, and we will do so promptly. You also have the right to request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you wish to withdraw your consent for any specific use of your data — such as receiving promotional communications — you may do so by contacting our support team or updating your account preferences. We will respond to all data rights requests within a reasonable timeframe and will not charge a fee for standard requests. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to resolving any concerns you raise directly with us before escalation becomes necessary.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be retained for a longer period as required by applicable financial regulations. When your data is no longer needed, we securely delete or anonymise it so that it can no longer be linked to you. This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements, or data handling practices. When we make material changes, we will post the updated policy on this page with a revised effective date and, where appropriate, notify you directly. Your continued use of 8 ph after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how your information is being protected. If you have any questions about this policy or our data practices, please refer to our FAQ page or reach out to our support team.